Important Updates for Travel Agents: Hong Kong Airlines Commission Structure

FLIGHTS

7/18/20251 min read

A large jetliner sitting on top of an airport tarmac
A large jetliner sitting on top of an airport tarmac

Introduction to Hong Kong Airlines Updates

Hong Kong Airlines is pleased to share essential information relevant to travel agencies regarding our commission structure for published fares. This update is crucial for agencies involved in ticket sales and issuance effective from July 18, 2025. It is our aim to ensure clarity regarding commission arrangements as we enhance our partnerships with travel agencies.

Understanding the Agency Upfront Commission

Starting on July 18, 2025, agency upfront commission for published fares will be applicable as per the updated guidelines. This change is intended to streamline the booking process for travel agencies and improve the transaction experience for customers. We encourage agents to familiarize themselves with our terms to effectively leverage this commission structure. Furthermore, it is imperative to stay updated with any modifications issued by Hong Kong Airlines in order to navigate these changes smoothly.

Accessing Airline Net Fares and NDC Programs

Travel agents can conveniently search for or book airline net fares through our user-friendly website. In addition, we offer comprehensive NDC (New Distribution Capability) programs designed to optimize the distribution of our services. Agents are encouraged to explore these programs to provide their clients with a wider range of options and tailored experiences. Detailed terms and conditions can also be located on our website, which will help ensure compliance with all operational protocols.

We believe these enhancements will not only benefit Hong Kong Airlines but also empower travel agencies to deliver exceptional service to travelers. As you plan your future bookings and marketing strategies, we invite you to book Hong Kong Airline tickets directly through our official channels to take full advantage of the updated commission structure. Should you have any queries, please do not hesitate to reach out to our support team who are always willing to assist.